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Global / International (Paddle.com MoR)

Terms of Service

Terms of Service & Subscription Agreement • Merchant of Record: Paddle.com • Last updated: October 2026

Merchant of Record Notice

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Depending on your location, your transaction is processed by Paddle.com Market Limited (Judd House, 18-29 Mora Street, London, EC1V 8BT, United Kingdom; Co. No. 08172163) or Paddle.com Inc. (108 W. 13th Street, Wilmington, DE 19801, USA). All transactions are subject to the Paddle Checkout Buyer Terms.

1. Acceptance of Terms & Governing Language

By accessing or using the Taqby AI platform located at https://taqby.com ("Service" or "Platform"), registering an account, or subscribing to any paid plan, you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms.

Governing Language: The governing language of these Terms is English. In the event of any conflict between the English version and any translated version, the English version shall prevail in all respects.

2. Nature of Analytical Intelligence & Legal Disclaimer

Taqby is an advanced algorithmic intelligence and document verification Software-as-a-Service (SaaS). Taqby is NOT a law firm and does NOT provide formal legal representation, legal advice, or official court filings.

All outputs, including Go/No-Go scores, risk flags, and dispute drafts, are structured analytical drafts and evidence dossiers generated solely for review and verification by qualified personnel or licensed counsel.

3. Subscription Plans, Quotas & Immediate Digital Delivery

Access to Taqby is provided on a digital subscription basis (Starter, National/Local Pro, Global VIP) or promotional reverse trial periods.

  • Immediate Digital Delivery: As a 100% cloud-hosted SaaS platform, services and monthly deep RFP audit quotas are provisioned electronically and immediately to your user dashboard upon successful payment confirmation from Paddle.com.
  • Recurring Billing Cycles: Subscriptions are billed on a recurring monthly or annual basis, renewing automatically until canceled by the user.
  • Monthly Audit Quotas: Monthly deep audit quotas (7 for Starter, 40 for Pro, 150 for Global VIP) reset on your billing anniversary. Unused monthly base quotas do not roll over.

4. Payment Processing, Invoicing & Global Taxes

All international orders and payment transactions are processed securely via our Merchant of Record, Paddle.com.

By purchasing a subscription, you authorize Paddle.com to charge your chosen payment method (Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, iDEAL) on a recurring basis. Paddle.com is legally responsible for calculating, collecting, and remitting all applicable global indirect taxes (including Value Added Tax (VAT), Goods and Services Tax (GST), and US Sales Tax). Paddle.com automatically issues official, itemized electronic tax invoices sent to your billing email address.

5. 1-Click Subscription Cancellation & Self-Service

You may cancel recurring subscription billing at any time in 1 click directly inside your account dashboard under Settings > Subscription, via Paddle's buyer self-service portal at https://paddle.net, or by emailing our support team at [email protected].

Upon cancellation, your subscription access and remaining monthly audit quota will remain fully active through the end of your current prepaid billing cycle, with zero cancellation fees or further charges.

Refunds are governed by our Refund Policy, which includes a 14-day statutory consumer right of withdrawal and money-back guarantee for unused audit credits.

6. Data Privacy, Confidentiality & Security Standards

We adhere to strict data privacy principles under GDPR and CCPA. Uploaded tender documentation is analyzed inside isolated computational enclaves and is never shared, resold, or used to train third-party public foundational AI models (Zero Data Retention principle). Payment card details are handled exclusively by Paddle.com on PCI-DSS Level 1 certified systems; Taqby servers never store or access raw payment card numbers.

7. Governing Law, Merchant Inquiries & Dispute Resolution

Sales contracts for orders fulfilled by Paddle.com as Merchant of Record are governed by the laws of England and Wales (for Paddle.com Market Limited) or the laws of the State of Delaware (for Paddle.com Inc.), and subject to the Paddle Checkout Buyer Terms.

Platform software usage terms are governed by commercial SaaS principles. For customer support, technical assistance, or billing inquiries, contact us at [email protected] or utilize Paddle's buyer portal at paddle.net.

Terms of Service & Public Offer | Taqby | Taqby AI